Top tips for completing your 2025 compliance report

The 2025 compliance reporting period is quickly approaching.

Every year, businesses that provide designated services must submit a compliance report to AUSTRAC. Your compliance report shows how you met your anti-money laundering and counter-terrorism financing (AML/CTF) obligations for the previous calendar year.

Not only a legal obligation, compliance reports play an important part in helping us: 

  • protect our community from money laundering and terrorism financing related crimes
  • understand both a business’ and sector’s compliance needs for us to provide additional support and resources

Obligations for current reporting entities only.

Newly regulated entities (tranche 2) whose obligations commence on 1 July 2026 do not need to complete a compliance report for 2025. If you are in one of the newly-regulated industries, visit Preparing for the changes if you’re newly regulated.

Prepare to submit an accurate compliance report on time

The 2025 compliance reporting period starts on 1 January 2026. You must submit your compliance report by 11:59pm AEDT on 31 March 2026.

You can preview the questions now to help you prepare. For more information, visit our compliance reports page.

Remember, current reporting entities have legal obligations under the AML/CTF Act to:

  • submit an accurate compliance report by the due date
  • keep your contact details up to date.

If you don’t submit your compliance report on time, you could face penalties.

Updates to AUSTRAC Online

On 15 November 2025 we launched an update to our AUSTRAC Online platform. Before you start your compliance report, you need to log in to the updated platform to set up multifactor authentication and a stronger password, if you haven’t already. For help, read our handy quick reference guide. 

If you need technical support to set up multi factor authentication email AO_MFA@austrac.gov.au.

You should also check that you have administrator access and that your details are up to date, including: 

  • compliance officer details
  • business address
  • contact email or phone number
  • designated services provided.

Visit our user guide for AUSTRAC online administration to learn more. 

How do I lodge my compliance report?

You need to complete your compliance report through your AUSTRAC Online account. You can access it through the Business menu.

Note only people with administrator access can submit a compliance report.

To complete and submit your report:

  1. Log in to AUSTRAC Online
  2. Expand the Business menu
  3. Select Compliance Reports
  4. Select Open Compliance Report. The compliance report will open in a new window. If you’re submitting on behalf of a designated business group (DBG), you’ll be able to select Open DBG Compliance Report
  5. Complete the questions
  6. Review and submit.

If you’re looking for more detail, check out our new user guide about the compliance report.

Common questions from last year

Here are some top questions we received last year to help you complete and lodge your 2025 compliance report.

I’ve already submitted my compliance report, but I need to change it. Can I do that?

If you need to make a change to a submitted compliance report, you need to email or call the Contact Centre. The Contact Centre can only assist people with administrator access on your business’ AUSTRAC Online account. 

You can find contact information for the Contact Centre at the bottom of this page. You can also find more information about managing your account, including how to appoint a new administrator.

You need to submit your request before the reporting period closes on 31 March 2026. 

When we receive the request, we will re-open your compliance report. After you make your changes, you must re-submit before the due date.

Is my report for the financial year or the calendar year?

The compliance report is for the previous calendar year – 1 January 2025 to 31 December 2025.

I stopped providing designated services during 2025. Do I still need to report?

You must submit a compliance report if you provided designated services at any time during the year (even if for only one day).

If you did not provide designated services at all during 2025 you should select ‘No’ on the first question that asks if you provided a designated service. Then you need to fill out the declaration and submission page.

When you are certain you will not provide designated services in the future, you must submit a Reporting Entities Roll removal form (ATRC1004). Learn more in our quick reference guide.

If you submit this form before 1 January 2026, you do not have to complete a 2026 compliance report. If you submit this form after 1 January 2026, you need to complete your compliance report for 2026.

My last administrator left the business, and I can’t log into AUSTRAC Online to submit my compliance report. How do I fix this?

You can appoint a new administrator using the AUSTRAC Online user access form. You can find this form on Manage your account under the heading ‘Choosing a new administrator’.

Contact details:

Email: contact@austrac.gov.au

Phone number: 1300 021 137