User guide: User account

Learn how to manage user accounts and invitations.

On this page

My User Profile

Your user profile allows you to:

  • view or edit your personal details
  • view your permissions
  • change your password.

View our video on how to use the user profile menu.

To access your user profile:

  1. Select User.
  2. Select My User Profile.
  3. Select Edit to change your personal details.
  4. Or select Reset Password to reset password.
Edit and reset password buttons on My user profile page

Your AUSTRAC Online user permissions appear in the ‘My Permissions’ section. These permissions give you access to perform certain functions on behalf of your business. 

You can view your user permission levels on this screen. You need to contact your administrator to update your permission and access.

My permissions section with expand icons to view the permission of each role

My Favourites

To set your favourite functions: 

  1. Select User.
  2. Select My Favourites.
  3. Select Favourite.
  4. To remove a favourite, select Remove Favourite
Buttons to add and remove favourites in My favourites page

Favourite functions appear on the home page. 

My favourites section on the home page

My User Invitations

To view your user invitations: 

  1. Select User.
  2. Select My User Invitations. 

You can filter and sort the invitations. 

To sort the invitation, select the column you want to sort by descending or ascending order. 

  • ‘Keywords’
  • ‘Invitation status’.
My invitation section on the home page

This guidance sets out how we interpret the Act, along with associated Rules and regulations. Australian courts are ultimately responsible for interpreting these laws and determining if any provisions of these laws are contravened. 

The examples and scenarios in this guidance are meant to help explain our interpretation of these laws. They’re not exhaustive or meant to cover every possible scenario.

This guidance provides general information and isn't a substitute for legal advice. This guidance avoids legal language wherever possible and it might include generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases your particular circumstances must be taken into account when determining how the law applies to you.

Last updated: 14 Nov 2025
Page ID: 1398

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