You must keep your enrolment and account details up to date. Find out when you must update your details and how to do it.
Reporting entities must tell us about any changes to enrolment details within 14 days.
This applies to any of the details you provided in the 'Enrol a new business' form, including changes to:
- the services you provide
- the structure of your business or organisation – including if your business merges with another reporting entity
- contact details
- the names and contact details of key personnel, such as directors or officeholders
- your annual earnings (see updating your annual earnings for more about this).
Additional information remittance service providers and virtual asset service providers must update
If you’re a remitter or virtual asset service provider you must also tell us about:
- changes to key personnel details, and new details for key personnel who have left or joined your business
- a declaration that a police check has been obtained for new key personnel
- if your business or organisation is the subject of a civil penalty order issued under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (the Act)
- if your business or organisation, or any of its key personnel, have been the subject of civil or criminal proceedings or enforcement action and were found to have committed a crime or breach.
You must also tell us if your business or organisation, or any of its key personnel, have been charged, prosecuted or found guilty of an offence including:
- money laundering
- terrorism or terrorism financing
- people smuggling
- fraud
- other serious offences
- an offence under the Act.
Affiliates of a remittance network provider must tell their remittance network provider (RNP) about any changes within 14 days and the RNP must update their affiliate’s details within 7 days.
How to update your details
Update your enrolment details through your AUSTRAC Online account.
- Log in to AUSTRAC Online.
- Select Business, then Business profile.
- Select Update Enrolment details to open the form. Your current details will be auto-populated into Update Enrolment details form for you to edit accordingly.
- Update your details and Submit when done.
- When you submit the form you’ll see a Submission Confirmation page. This page gives you a submission receipt number. You will also receive an email with your submission receipt number that confirms we have received your application form.
- You can access a copy of the submission receipt in the Submissions tab in the ‘Business Profile’ sub-menu within the Business menu
For help, view the QRG: How to update your details
Using an agent to update your details
You can get an agent to notify us of any changes. You will need to have a written agreement with the agent authorising them to change details on your behalf. The agent must declare the information is true, accurate and complete.
An agent acting for a deceased estate, or for someone who can no longer manage their affairs, needs to prove they are authorised to act on their behalf.
Related pages
This guidance sets out how we interpret certain Australian legislation, along with associated Rules and regulations. Australian courts are ultimately responsible for interpreting these laws and determining if any provisions of these laws are contravened.
The examples and scenarios in this guidance are meant to help explain our interpretation of these laws. They’re not exhaustive or meant to cover every possible scenario.
This guidance provides general information and isn't a substitute for legal advice. This guidance avoids legal language wherever possible and it might include generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases your particular circumstances must be taken into account when determining how the law applies to you.