We’re committed to making our website accessible to everyone by following WCAG2.2 and the Australian Government Style Manual.
Following these standards makes sure our website is:
- easy to read and understand
- usable on all browsers and devices
- compatible with screen readers
- accessible for those who have disabilities.
PDFs and accessible formats
We aim to provide all content in accessible formats where possible. This means having all content available in HTML, with additional versions, such as PDF or Word, if needed.
Currently some content is only available in PDF. We understand this can cause issues for some users. We’re working towards providing more accessible formats over time and have adopted a digital first approach.
Using our website
This website uses a responsive design that automatically adjusts to the device you’re using, such as:
- smartphones
- tablets
- laptops
- desktop computers.
Our content is best accessed from the latest browser version on your chosen device. Compatible browsers include:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge.
Assistive services
We want to make sure you have the best experience if you need to speak to us on the phone. The following services are free and available 24 hours a day.
If you need help with translation or interpretation, visit the Translation and Interpretating Service.
If you find it hard to hear or speak while on the phone, visit the National Relay Service.
Contact us
If you have any issues accessing content on this website, contact us.
This guidance sets out how we interpret certain Australian legislation, along with associated Rules and regulations. Australian courts are ultimately responsible for interpreting these laws and determining if any provisions of these laws are contravened.
The examples and scenarios in this guidance are meant to help explain our interpretation of these laws. They’re not exhaustive or meant to cover every possible scenario.
This guidance provides general information and isn't a substitute for legal advice. This guidance avoids legal language wherever possible and it might include generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases your particular circumstances must be taken into account when determining how the law applies to you.