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Customer due diligence

Learn what you need to do to comply with your customer due diligence (CDD) obligations. 

  1. Home
  2. Industry and business
  3. Obligations and guidance
  4. Your AML/CTF program
  5. Customer due diligence
Overview of customer due diligence
CDD involves understanding who your customers are. Learn what you need to know.
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Initial customer due diligence
Learn more about your initial CDD obligations and how to conduct initial CDD on different kinds of customers.
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Assigning customer risk ratings
Learn how to identify and assign customer risk ratings if you have a smaller, less complex business.
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Reliance on customer identification by a third party
Learn what reliance on customer identification by a third party is, when you can use it and how to manage the risk.
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Enhanced customer due diligence
Learn when you must conduct enhanced CDD to manage and mitigate your customer’s ML/TF risks.
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Ongoing customer due diligence
Learn how to continuously monitor your customers to appropriately identify, assess, manage and mitigate ML/TF risks.
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Politically exposed persons (PEP)
Learn what a PEP is and your CDD obligations when you provide them with a designated service.
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Persons designated for targeted financial sanctions (TFS)
Learn what a TFS is, how to find out if a person is designated for TFS and what to do if they are.
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Source of funds and source of wealth
Learn how the sources of your customer's funds and wealth help you identify, assess, manage and mitigate ML/TF risks.
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Transitioning existing customers
Learn about your initial and ongoing CDD obligations for existing customers.
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