Learn how to request removal from either the remittance sector register or the virtual asset service provider register.
When you must apply for removal
You must apply to remove your business or organisation from our registers if:
- you’ve stopped providing designated services
- you’re unlikely to provide designated services again in the future
- you don’t have any outstanding reporting obligations.
Requesting removal from the Remittance Sector register
- Go to AUSTRAC Online.
- Log in with your username and password.
- If you’re a user for more than one reporting entity the screen below will appear. There’s a search function available.
- Select the business you want to remove registration for.
- Select My Registrations in the ‘Registration’ menu.
- Select the drop-down arrow next to a registration to view more details.
- Expand the ‘Remove remitter registration’ box.
- Select Remove remitter registration.
- Complete all sections on the form, reviewing the relevant business details.
- Check the box to confirm the removal request.
- Select Next to go to the submit page.
- On the submit page you will be required to complete the details of the person completing the form and the declaration section.
- Select Submit when you’re ready to submit your form.
- Upon submission, you will see a confirmation page that includes your submission receipt number. You can quote this for any enquiries about your submission.
- You’ll also receive a submission confirmation email that contains the submission receipt number, submission date and time. You can also access a copy of the submission details under the Submissions tab in the ‘Business Profile’ sub-menu within the Business menu.
Requesting removal from Virtual Asset Service Provider register
- Go to AUSTRAC Online.
- Log in with your username and password.
- If you’re a user for more than one reporting entity the screen below will appear. There’s a search function available.
- Select the business you want to remove registration for.
- Select My Registrations in the Registration menu.
- Select the drop-down arrow next to a registration to view more details.
- Expand the ‘Remove VASP registration’ box.
- Select Remove VASP registration.
- Complete all sections on the form and review the business details.
- Check the box to confirm the removal request.
- Select Next to go to the submit page.
- On the submit page you will be required to complete the Details of the person completing this form and the declaration.
- Select Submit when you are ready to submit your form.
- Upon submission, you will see a confirmation page that includes your submission receipt number. You can quote this for any enquiries about your submission.
- You’ll also receive a submission confirmation email that contains the submission receipt number, submission date and time. You can also access a copy of the submission details under the Submissions tab in the ‘Business Profile’ sub-menu within the Business menu.
This guidance sets out how we interpret certain Australian legislation, along with associated Rules and regulations. Australian courts are ultimately responsible for interpreting these laws and determining if any provisions of these laws are contravened.
The examples and scenarios in this guidance are meant to help explain our interpretation of these laws. They’re not exhaustive or meant to cover every possible scenario.
This guidance provides general information and isn't a substitute for legal advice. This guidance avoids legal language wherever possible and it might include generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases your particular circumstances must be taken into account when determining how the law applies to you.