If you need to make a payment to us for a levy contribution or a fine, find out what you need to do and how you can pay it.
Verify the request before you pay
If you receive a request for payment, you should check that it’s a real request first.
We make 3 types of payment requests:
- our industry contribution levy by email attachment
- an infringement notice issued by email attachment or post by AUSTRAC
- an infringement notice issued in person by a police officer or Australian Border Force officer.
If you receive a payment request, consider the following:
- We never request payment or sensitive information over the phone, in a message or in the body of an email.
- We’ll never request payment be made via a link. Any links to payment portals will only be available from our website.
- We never request payment in cryptocurrency, gift cards or non-AUD currency.
- We always send levies or infringement notices either:
- as an attachment from an official AUSTRAC email address
- on official AUSTRAC letterhead in the mail.
- Our payment terms are 28 days from the date of notification. Beware of payment requests that demand immediate payment.
- We always have an AUSTRAC point of contact on our invoices and notices. Our email contact details will always end with @austrac.gov.au
Contact us to verify
If you’ve received a request for payment and you’re not sure if it’s official:
- don’t select any links or make any payments
- contact us through our contact information on our website. Our Contact Centre can connect you with the contact listed on your invoice or notice.
Paying an industry contribution levy invoice
There is an industry contribution levy that some reporting entities must pay.
You can find out more about the industry contribution levy, including which businesses we typically levy and how that levy is calculated.
f you are a leviable entity, we will send you an invoice so that you can pay your levy. You can pay your levy by:
- BPAY
- credit card
- electronic funds transfer (EFT).
You’ll find details of these payment methods on your invoice.
Pay your levy by credit card
You can pay your levy by credit card through the Reserve Bank of Australia's Government EasyPay service.
This is a secure service provided by the Reserve Bank of Australia via their payment gateway service provider, ANZ Worldline Payment Solutions.
You’ll need:
- a Visa, MasterCard or American Express card
- your reference number. You’ll see it as 'Ref' in the 'Payment options' section of your invoice.
Pay your invoice with Government EasyPay.
Credit card payment fee
You won’t be charged a fee for paying your levy invoice by credit card.
Government EasyPay processing times
Your payment needs to reach us on or before its due date. Transactions made on a weekend, national public holiday or after 6 pm AEST may be processed the next business day.
Transaction receipt
You’ll receive a receipt from Government EasyPay.
Web security
The protection and security of information that you provide on the Government EasyPay Online Service website is very important and strict industry standards apply at all times.
Payment information that you enter when using this site is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This Standard has been developed by the PCI Security Standards Council which is an open global forum responsible for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.
The information that you provide is protected through the use of Secured Socket Layer (SSL) 128 bit encryption. You will notice that the URL in your browser is ‘HTTPS’ instead of ‘HTTP’. This is because this security feature has been invoked. Your browser may also display a lock symbol on the bottom task bar line to indicate that a secure website is being used.
The storage of payment information on the host server used by this website is protected from external networks by the deployment of firewalls and proxy servers.
Personal information collection notice
The payment gateway service provider ANZ Worldline Payment Solutions via the Government EasyPay Online Service may request personal information about a credit or debit card holder or digital wallet holder. They do this to:
- verify and/or process a transaction submitted by AUSTRAC
- send you information about a transaction (for example, a receipt)
- provide AUSTRAC or other parties in the payment system with information or reporting on transactions.
Individuals are entitled under Australian privacy law in certain circumstances to access, and seek correction of, personal information about them held by ANZ Worldline Payment Solutions. If you wish to access or update the personal information ANZ Worldline Payment Solutions holds about you, you can contact ANZ Worldline Payment Solutions. More information about access, data sharing, correction and complaints is in the Reserve Bank of Australia privacy policy and ANZ Worldline privacy policy.
Paying an infringement notice from AUSTRAC
We can issue a reporting entity with an infringement notice if we have reasonable grounds to believe that business has breached certain anti-money laundering and counter-terrorism financing (AML/CTF) laws.
You can find out more about infringement notices, including notices we’ve issued in the past.
You can pay a penalty in an infringement notice by BPAY or electronic funds transfer (EFT).
You’ll find details of these payment methods on your notice.
Paying your penalty by BPAY
You can pay your penalty by BPAY. The biller code for paying an infringement notice issued by AUSTRAC is 980193. This information is also included on the infringement notice.
Paying an infringement notice from our partner agencies
Our partner agencies can also issue infringement notices that are payable to AUSTRAC.
This includes:
- state and territory police
- Australian Border Force.
They issue an infringement notice when a person moves money overseas without declaring it. We call moving money overseas a cross-border movement. Find out more about what you need to do when you move money overseas.
You can pay a penalty in an infringement notice by BPAY or by credit card. You can’t pay by EFT.
You’ll find details of these payment methods on your notice.
Paying your penalty by credit card
You can pay your penalty by credit card through BPOINT. The biller code for paying an infringement notice issued by our partner agencies is 313189.
This guidance sets out how we interpret certain Australian legislation, along with associated Rules and regulations. Australian courts are ultimately responsible for interpreting these laws and determining if any provisions of these laws are contravened.
The examples and scenarios in this guidance are meant to help explain our interpretation of these laws. They’re not exhaustive or meant to cover every possible scenario.
This guidance provides general information and isn't a substitute for legal advice. This guidance avoids legal language wherever possible and it might include generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases your particular circumstances must be taken into account when determining how the law applies to you.