Remittance service providers
A remittance service provider is an individual, business or organisation that accepts instructions from customers to transfer money or property to a recipient. Remittance service providers are also known as ‘money transfer businesses’.
If you want to find out if a remittance provider is registered with AUSTRAC, search the Remittance Sector Register.
Guidance resources for remittance providers are also available in Arabic, Chinese, Dari, Farsi, Swahili, Urdu and Vietnamese. Download resources for remittance service providers in other languages here.
Video: Guidance for remittance service providers
Remittance providers business toolkit
Download or print these resources to help you understand and comply with AUSTRAC’s guidelines.
Managing your AML/CTF obligations
- Guide to developing an AML/CTF program for remittance service providers (PDF, 703KB)
- Risk management methodology fact sheet (PDF, 173KB) – Provides an overview of a risk management process for remittance service providers.
- Quick steps to Protect Your Business from crime poster (PDF, 221KB) – For display in staff areas.
Customer due diligence
- Identifying individual customers (PDF, 216KB) – A quick guide to help you identify individual customers, including information on when you may need to do additional checks.
- Mandatory Personal ID check poster (PDF, 188KB) – For display in customer areas.
- Suspicious matter reports (SMRs) for remittance service providers (PDF, 251KB) – Guidance on how to ensure you report SMRs correctly, and make sure your reports contain the right information.
- International funds transfer instructions (IFTIs) for remittance service providers (PDF, 195KB) – Getting IFTI reporting right.
- Remittance providers money laundering Myths vs Facts Poster (PDF, 1005KB) – For display in staff areas.
Risk assessments for remittance service providers
The content on this website is general and is not legal advice. Before you make a decision or take a particular action based on the content on this website, you should check its accuracy, completeness, currency and relevance for your purposes. You may wish to seek independent professional advice.