Skip to main content

AUSTRAC compliance reports

The compliance report is an annual report that includes questions about how you have met you your anti-money laundering and counter-terrorism financing (AML/CTF) obligations.

The compliance report is a requirement under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). Not submitting your compliance report is a breach of your obligations and may attract penalties.

You must complete your compliance report between 1 January and 31 March of each year, for the previous calendar year.

2019 compliance report

You can now start your online submission, and you can save your progress as you go.

You can preview the questions in the 2019 compliance report to help you prepare.

The 2019 compliance report is due to be submitted to AUSTRAC by 31 March 2020.

Impacts of COVID-19 pandemic

Due to the exceptional circumstances surrounding the COVID-19 pandemic, we recognise that you may be unable to submit your report on time. We will assist you through these circumstances by accepting 2019 compliance reports until 30 June 2020, without risk of compliance action. Read more

It’s important to submit your report to AUSTRAC before 30 June 2020 so we can assess how effectively you are meeting your AML/CTF obligations and provide education and guidance if you need it.

COVID-19 relief

We know that some small to medium businesses have been restricted from opening due to COVID-19 social distancing measures announced by the Federal Government. If your business has been restricted from opening due to these measures and you are unable to submit your 2019 compliance report, you will not be penalised.

Video: Submitting your 2019 compliance report  

Watch the video to learn how to complete your 2019 compliance report.

How the information is used

AUSTRAC uses the details you provide in your compliance report to:

  • assess how effectively you are meeting your AML/CTF obligations
  • see if you need any extra help to meet those obligations
  • improve education and guidance for those businesses.

How we will notify you

We will tell you about specific compliance report due dates by email and messages to your AUSTRAC Online account.

How to submit a compliance report

Complete and submit your report on the compliance reporting page of your AUSTRAC Online account.

  1. Log in to AUSTRAC Online
  2. Go to ‘My Business’
  3. Select the plus sign to see more menu options
  4. Select ‘Compliance Reports’
  5. Select ‘Open Compliance Report 2019’
  6. Complete the questions
  7. Review and submit

There are instructions in the form to help you complete it.

You can save the form as you go so you don't need to complete it one session.

You can also access previous compliance reports you have submitted.

Who must submit a compliance report

If you provide designated services you must submit a compliance report to AUSTRAC. See below for special circumstances or exemptions that may apply.

Designated business groups

If you are part of a designated business group (DBG), only one member should lodge the annual compliance report on behalf of all members in the group. The member who submitted the report should notify all group members so that everyone knows the report has been lodged, as we don’t advise other members of a DBG when we receive a report.

Any group member can choose to submit their own compliance report if substantially different from other DBG members. To do this:

  1. log into AUSTRAC Online
  2. open Compliance Reports in the My Business menu
  3. find the submitted DBG report in the Existing Reports list and select the override link.

When you have closed or sold your business

If you have stopped providing designated services, you must request removal from AUSTRAC’s roll or registers. You can do this through your business profile page in AUSTRAC Online.

You only need to complete the first question of the compliance report to advise AUSTRAC of your circumstances, if:

  • you sold or closed your business
  • you didn’t provide any designated services during the reporting period
  • your business was merged with or acquired by another business.


You don’t need to submit a compliance report if one of the following applies to you:

  • are a small gaming venue with a licence for no more than 15 electronic gaming machines and you don’t provide any other designated services
  • are solely registered as an affiliate of a remittance network provider (RNP) and you don’t provide any other designated services
  • hold an Australian Financial Services Licence (AFSL) and the only designated service you provide is to make arrangements for customers to receive a designated service rather than providing the designated service yourself.

If you don't fall under one of these categories, you may not need to submit a compliance report if you have been granted an exemption specifically exempting you. You can check if your business already has an exemption that applies to the compliance report.

Penalties for not submitting a compliance report

If you don’t submit a compliance report when required, you can be fined 12 penalty units, or 60 penalty units if you are a body corporate. It is a criminal offence to give false or misleading information in your compliance report. Find out more about enforcement and penalties.

The content on this website is general and is not legal advice. Before you make a decision or take a particular action based on the content on this website, you should check its accuracy, completeness, currency and relevance for your purposes. You may wish to seek independent professional advice.

Last updated: 18 Jun 2020
Page ID: 34

Was this page helpful?

Was this page helpful?
Please note that feedback you provide here will be used only for the purpose of improving our website. If you have a specific question about your AML/CTF obligations, please contact us.