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Reliable and independent documentation and electronic data

Part of your AML/CTF obligations is to collect and verify customer KYC information to make sure customers are who they claim to be. You must use reliable and independent documentation or electronic data (or both) to verify information about the customer and beneficial owner.

Reliable and independent documentation

The ‘reliable and independent documentation' that you can use to verify customer identification information includes:

  • original primary photographic identification document
  • original primary non-photographic identification document
  • original secondary identification document.

The above is not an exhaustive list. You may rely on other documents if this is appropriate for the level of money laundering/terrorism financing risk associated with the customer, the transaction and the designated service.

The documentation must be current – although passports can be used if they are no more than two years past their expiry date.

Reliable and independent electronic data

To determine whether electronic data is reliable and independent you must consider whether the data is:

  • accurate
  • secure
  • kept up-to-date
  • comprehensive (for example, how many listings are included in the data and the period over which it has been collected)
  • verified from a reliable and independent source
  • maintained by a government body under legislation
  • able to be additionally authenticated.

Document Verification Service – individual customer and beneficial owner identification

One option for verifying individual customer and beneficial owner identification using electronic data is the Document Verification Service (DVS). This is a secure online system managed by the Department of Home Affairs. The DVS matches government-issued identity documents directly with the government organisation that issued them. This lets you check in real time that the document is current and not lost or stolen.

The content on this website is general and is not legal advice. Before you make a decision or take a particular action based on the content on this website, you should check its accuracy, completeness, currency and relevance for your purposes. You may wish to seek independent professional advice.

Last updated: 19 Jul 2019
Page ID: 231

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