Remittance service providers: guidance is now available in languages other than English
To support culturally and linguistically diverse businesses and their customers, we recently released guidance materials for remittance service providers in a range of languages other than English.
The resources include fact sheets and guides to help you understand your obligations and manage your risks, and they cover:
- risk management
- identifying individual customers
- submitting suspicious matter reports
- submitting international funds transfer instruction reports
- why asking for identification is important (to display for customers).
For more resources and guidance, see our industry-specific guidance page for remittance service providers (in English).