The AML/CTF programs e-learning course is designed for business audiences. It supports management and staff to implement a risk-based AML/CTF program. The course combines on-line learning with a practical approach of learning through doing.   1.0 - Fundamentals of AML/CTF programs 2.0 - AML/CTF program: Part A (general) 3.0 - AML/CTF program: Part B (customer identification) 4.0 - Risk assessment for your AML/CTF program 5.0 - Implementing and monitoring your AML/CTF program     3.0 - AML/CTF program: Part B (customer identification)   In this module we will examine the requirements for Part B of your AML/CTF program, and consider processes and practices to meet this obligation. Part B requires reporting entities to implement applicable customer identification procedures.   Customer identification procedures include: collection of documentation-based and electronic-based information from the customer authentication, determining whether and in what circumstances an entity will take steps to determine if information provided has been forged, tampered with, altered or stolen.     Sections   3.1 Who are customers? 3.2 Know your customer (KYC) 3.3 Identifying customers who may pose higher ML/TF risks 3.4 Identifying existing customers 3.5 Customer identification 3.6 Authentication 3.7 Relying on others to identify your customers 3.8 Customer identification record keeping 3.9 Customers' obligations 3.10 Ongoing customer due diligence (OCDD)   Summary Tools and resources Test yourself Customer due diligence rapid-check worksheet (pdf 31kb) Customer identification ready reckoner (flash 1819kb) Customer identification process review worksheet (pdf 29kb)   This module is also available in a printable format: Module 3: AML/CTF programs: Part B (customer identification) (pdf 179kb) Modules 1-5: AML/CTF programs (pdf 1391kb) Module 3: Quiz and answers (flash 1353kb) Module 3: Quiz (pdf 88kb) Module 3: Quiz answers (pdf 88kb)

AML/CTF programs user guide

This e-learning course is designed to help managers and staff responsible for implementing an AML/CTF program within their organisation. The course provides three key functions;

• to provide a structured program of on-line learning using the five modules and self-administered learning checks
• to provide tools and resources that can be used for learning-by-doing activities in the business to assess the internal environment of the organisation to better enable the implementation of an AML/CTF program
• to provide an on-going reference to concepts and resources that can be used in the monitoring and continual improvement of the organisation's AML/CTF program

Users of the program are encouraged to study the modules and check their learning of the concepts using the on-line learning facility. However it is equally important to turn away from the computer and to use the tools and resources as a means of learning-by-doing to actively assess, plan and take actions to implement, monitor and improve their own organisation's AML/CTF program. It is important for users to understand the unique ML/TF risks facing their own company so that it can implement a risk-based AML/CTF program that suits its business and resources.

Whilst the e-learning course is structured to follow a sample risk-management method, its navigation features also allow it to be used as an ongoing reference in the everyday work of implementing and managing an AML/CTF program.

Prior to commencing the e-learning course we reccomend you to download the latest version of Adobe Acrobat (PDF) and Adobe Flash Player (Flash).