Contact us

AUSTRAC offices

Sydney

Level 10, Tower A, Zenith Centre
821 Pacific Highway
Chatswood NSW 2067
PO Box 5516
West Chatswood NSW 1515
Ph: 02 9950 0055
Fax: 02 9950 0054

Melbourne

Level 30
140 William Street
Melbourne VIC 3000
PO Box 13173
Law Courts PO
Melbourne Vic 8010
Ph: 03 8636 0500
Fax: 03 8636 0501

Canberra

Level 14
20 Allara Street
City ACT 2601
PO Box 5085
Kingston ACT 2064
Ph: 02 6120 2600
Fax: 02 6120 2601

Brisbane

241 Adelaide Street
Brisbane Qld 4000
GPO Box 663
Brisbane Qld 4001
Ph: 07 3838 0100
Fax: 07 3838 0101

Perth

GPO Box 586
West Perth WA 6872
Ph: 02 9950 0055
Fax: 02 9950 0054

Initial contact point

Enquiries concerning AUSTRAC, the legislation we administer, or other related information, may be directed to the AUSTRAC Help Desk:
PO Box 5516
West Chatswood NSW 1515
Telephone 1300 021 037 (local call cost within Australia)
Facsimile 02 9950 0071
Email help_desk@austrac.gov.au

Information is also available on the AUSTRAC website (www.austrac.gov.au).

National Relay Service

Callers who are deaf or have a hearing or speech impairment can contact AUSTRAC through the National Relay Service.

TTY or computer with modem users:
Phone 133 677 and then ask for 1300 021 037.

Speak and listen (speech to speech relay) users:
Phone 1300 555 727 and then ask for 1300 021 037.

Media enquiries

All media and communications-related enquires should be directed to:
Corporate Communications
Telephone 03 8636 0576
Facsimile 03 8636 0504
Email corporatecommunications@austrac.gov.au

Freedom of Information

Applications made under the Freedom of Information Act 1982 should be directed to:

Freedom of Information Officer
PO Box 5085
Kingston ACT 2064
Ph: 02 6120 2631
Fax: 02 6120 2601
Email: INFO_ACCESS@austrac.gov.au

Recruitment

Applicants should address all applications for positions to:

The Recruitment Officer
PO Box 5516
West Chatswood NSW 1515
Email: recruitment@austrac.gov.au

Webmaster

Enquiries concerning this website can be directed to:

Email: internet@austrac.gov.au